Job Overview:
FC Careers is hiring enthusiastic and confident Customer Care Executives (CCE) to handle inquiries and communication with job seekers and clients. The ideal candidate should have good communication skills, basic computer knowledge, and a polite attitude. This is an excellent opportunity for freshers or candidates looking to grow in HR, communication, or support roles.
Key Responsibilities:
- Handle incoming calls, WhatsApp messages, and emails from candidates
- Provide accurate information about job openings, application process, and documentation
- Guide candidates through registration and interview coordination
- Maintain daily follow-up and update records in CRM or Excel
- Resolve candidate queries politely and professionally
- Forward important leads to the recruitment team
- Support front office, HR, or marketing when required
Requirements:
- Minimum qualification: 12th Pass / Graduate
- Good verbal communication in Hindi (basic English preferred)
- Basic computer knowledge – MS Word, Excel, WhatsApp Web, Email
- Calm, patient, and polite tone
- Willing to learn and grow in the career services field
Preferred Skills:
- Experience in customer support or telecalling (0–1 year)
- Female candidates preferred (based on your policy)
- Strong listening and documentation skills
- Multilingual ability (Hindi + any regional language) is a bonus
What We Offer:
- Comfortable office work with no field duty
- Fixed working hours and supportive work culture
- Career path in HR, communication, or consultancy
- On-the-job training and mentorship provided
How to Apply:
📩 Send your resume to cv@fccareers.in
📞 Call or WhatsApp: +91 9235059997
🌐 Visit: www.fccareers.in